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Clinical Implementation Spec - ID Connect

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This role of the Clinical Implementation Specialist is to bridge the gap between clinical users and the ILM system, and to support successful adoption of the products. The Clinical Implementation Specialist is a member of the implementation and support team but has significant responsibilities for product development through the feedback provided from clients.


•Supports the product development team by contributing to product design and testing
•Provides clinical subject matter expert support to ILM employees and customers
•Supports system implementation needs analysis, implementation design, system setup, data validation, user training, user support
•Develops an understanding of customer needs, workflow, goals, challenges
•Has a deep understanding of the ILM system features, functionality, limitations, benefits, vision


-BA/BS in clinical discipline such as nursing, medical lab technician or other applicable degree plus four years experience in healthcare information systems OR AAS in clinical discipline plus five years experience in healthcare information systems OR MA/MS/other advanced degree in a clinical discipline, management information systems, or other applicable degree plus two years experience in healthcare information systems

-Ability to communicate orally and in writing to persuade and influence clinical and management decisions

-Expert understanding of regulatory and quality standards for their program area

-Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in clinical systems

-Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances

-Experience implementing an Electronic Health Record or other substantial clinical information system preferred

-Proficiency in software tools such as Microsoft Office, visual design tools, collaboration tools

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Location: Pittsburgh, PA, United States
Job ID: 109180659

UPMC is an equal opportunity employer.
Minority / Females / Veterans / Individuals with Disabilities