At UPMC Enterprises, we help create health care innovations that will impact the lives of patients in meaningful, lasting ways. We build companies by partnering with existing health care technology companies to accelerate their growth (acceleration) or by developing new products (de novo). Central to these company-building activities is the role of the Product Manager. Our Product Managers bridge cross-functional disciplines, balancing business, technical and design constraints to bring products to market that will define the future of health care. Product Managers must feel comfortable working in a dynamic, sometimes ambiguous environments. They must leverage deep commercial expertise and critical thinking skills to distill the complexity inherent to health care's most confounding problems. They must also thoughtfully translate problems into solutions, that can take shape as disruptive businesses and ultimately, actionable product roadmaps. Product Managers move quickly and with confidence, always with an eye on the future. They must inspire teams to nurture creativity, and marry risk with reward, recognizing that they will be held accountable for the analysis, positioning, packaging and promotion of new companies. Given the dynamic nature of the work at UPMC Enterprises, responsibilities of an individual Product Manager may not fall squarely within de novo or acceleration roles and may intertwine and fluctuate between these areas.
- De Novo. Usually manages one product at a time. Leads product strategy development and vision-setting, supported by internal and external analysis. Works closely and collaboratively with design and product teams from partner organizations. Manages prioritization and trade-offs among customer experience, performance, and operational support load. Identifies meaningful components of competitive landscape analysis to inform product decisions. Proactively identifies and resolves strategic issues that may impair the teams ability to meet strategic, financial, and technical goals. Leads the definition, design and construction of products that delight consumers and compel them to engage despite an abundance of alternatives and distractions. Guides products through the complete product roadmap from concept to launch. Looks for innovative product solutions and opportunities based on strong marketplace data analysis. Drives dialogue with engineering teams and program management from multiple products to deliver integrated services. Creates, creative, high quality documentation based on team strategy and vision, including roadmap, technical due diligence, and market analysis
- Acceleration. Usually works or specializes within one sub-domain at a time. Manages multiples projects and leads (across varied stakeholders including those both internal and external to UPMC)Develops investment proposals under the guidance of senior product management. Periodically interfaces with the leads and product managers to gather input and feedback to refresh approach and direction. Assesses the market and reviews industry trends. Screens and vets internal/external investment opportunities for relevance. Assesses business and investment opportunities against established evaluation criteria (e.g. likelihood of commercial success, true potential market, competition, synergies with UPMC and UPMCE, and portfolio platform potential)Drives end-to-end management of new business opportunities. Performs market analysis. Develops business cases and investment proposals under the guidance of senior product management. Conducts financial analysis and projection forecastingConducts quantitative and financial analysis in collaboration with dedicated finance teamOwns the due diligence process, including detailed business case development and financial modeling with input from technical, design and business partners, external experts, and UPMC providers, health plan stakeholders, and champions
- Common Responsibilities. Works with interdisciplinary teams and across functional departments, including engineering, design, marketing and finance teams to carry out strategic plan for assigned product(s) or domain(s) Produces deliverables that tell concise business stories using data-driven, evidence-based, and human-centered arguments Builds buy-in for the product or company from both external and internal stakeholders. Serves as point-person between stakeholders and organizations, and liaison between Enterprises and external entities. Engages with Subject Matter Experts for in-depth evaluation (clinical, scientific, business, design, etc.)Maintains opportunity management process and web-based CRM documentation platform. Presents investment and product development recommendations to executive leadership. Communicates activities, statuses, issues, and accomplishments to management and partners as needed.
Bachelors Degree, Advanced degree, MBA, MS or PhD preferred 5+ years professional experience, direct management experience. Excellent written and oral communication skills. Demonstrates fluency with agile/lean methods. Commercial software expertise, developing web products and technologies. Understanding of health care IT industry. Excellent organizational and analytical skills with strong technical abilities. Shows working knowledge across multiple functional areas such as product management, engineering, design, and market research but also exhibits depth in a relevant discipline. E.g., T-shaped individuals
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