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Product Manager, Analytics

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At UPMC Enterprises, we help create health care innovations that will impact the lives of patients in meaningful, lasting ways. The Consumer Health team strives to use technology to empower consumers, improve access, increase quality and lower the cost of healthcare.  Our team is reinventing the MyUPMC patient portal web and mobile experiences to achieve these goals and to help patients to more easily manage care for themselves and their loved ones.

Our Product Managers bridge cross-functional disciplines, balancing business, technical and design constraints to bring products to market that will define the future of health care. Product Managers must feel comfortable working in a dynamic, sometimes ambiguous environments. They must leverage deep commercial expertise and critical thinking skills to distill the complexity inherent to health care's most confounding problems. They must also thoughtfully translate problems into solutions, that can take shape as disruptive businesses and ultimately, actionable product roadmaps. Product Managers move quickly and with confidence, always with an eye on the future. They must inspire teams to nurture creativity, and marry risk with reward, recognizing that they will be held accountable for the analysis, positioning, packaging and promotion of new companies.


We’re looking for a Product Manager, Analytics that is one part data scientist, and one part product strategist to assess, reimagine and deploy tracking capabilities across UPMC’s traditional web portals, mobile apps and clinical systems. 

In this role, you’ll get to work with senior leaders and product stakeholders to define analytics goals and strategy across UPMC services. Then, partner with engineering and marketing teams as you both plan and implement new analytics tools, measure results, and automate reporting from the top of the funnel to business-driven goals and outcomes.

We’re also looking for an individual with experience deploying and using standard analytics services such as Google 360 Analytics Suite or Adobe Analytics for attribution, conversion tracking and site optimization. Prior experience building and deploying scaled analytics platforms within enterprise web and mobile apps is required. Bonus points for individuals with specific experience implementing A/B testing and/or SEO on large scale web properties. The ideal candidate would also have experience using statistical tools such as R, Python, or SAS to analyze data and the ability to develop business-specific models via regression and/or machine learning. 

The successful candidate will be an expert problem solver with experience in stakeholder communications, interpersonal negotiation, managing complex projects and dealing with ambiguity. 

  • Core Responsibilities


    • Works with interdisciplinary teams and across functional departments, including engineering, design, marketing and finance teams – to carry out strategic plan for assigned product(s) or domain(s)

    • Produces deliverables that tell concise business stories – using data-driven, evidence-based, and human-centered arguments

    • Builds buy-in for the product or company from both external and internal stakeholders

    • Serves as point-person between stakeholders and organizations, and liaison between Enterprises and external entities

    • Engages with Subject Matter Experts for in-depth evaluation (clinical, scientific, business, design, etc.)

    • Presents investment and product development recommendations to executive leadership

    • Communicates activities, statuses, issues, and accomplishments to management and partners as needed

    • Performs special projects and other duties as assigned

    • Performs all above in accordance with system-wide competencies/behaviors


  • Bachelor’s Degree
  • Advanced degree, MBA, MS or PhD preferred
  • 5+ years professional experience, direct management experience
  • Excellent written and oral communication skills
  • Demonstrates fluency with agile/lean methods
  • Commercial software expertise, developing web products and technologies
  • Understanding of health care IT industry
  • Excellent organizational and analytical skills with strong technical abilities
  • Shows working knowledge across multiple functional areas such as product management, engineering, design, and market research – but also exhibits depth in a relevant discipline. E.g., T-shaped individuals

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Location: Pittsburgh, PA, United States
Job ID: 753086

UPMC is an equal opportunity employer.
Minority / Females / Veterans / Individuals with Disabilities