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At UPMC Enterprises, we help create health
care innovations that will impact the lives of patients in meaningful, lasting
ways. The Consumer Health team strives to use technology to empower
consumers, improve access, increase quality and lower the cost of
healthcare. Our team is reinventing the MyUPMC
patient portal web and mobile experiences to achieve these goals and to help
patients to more easily manage care for themselves and their loved ones.
Our Product Managers bridge cross-functional
disciplines, balancing business, technical and design constraints to bring
products to market that will define the future of health care. Product Managers
must feel comfortable working in a dynamic, sometimes ambiguous environments.
They must leverage deep commercial expertise and critical thinking skills to
distill the complexity inherent to health care's most confounding problems.
They must also thoughtfully translate problems into solutions, that can take
shape as disruptive businesses and ultimately, actionable product roadmaps.
Product Managers move quickly and with confidence, always with an eye on the
future. They must inspire teams to nurture creativity, and marry risk with
reward, recognizing that they will be held accountable for the analysis,
positioning, packaging and promotion of new companies.
We’re looking for a Product
Manager, Analytics that is one part data scientist, and one part product
strategist to assess, reimagine and deploy tracking capabilities across UPMC’s
traditional web portals, mobile apps and clinical systems.
In this role, you’ll get to work with senior leaders and product
stakeholders to define analytics goals and strategy across UPMC services. Then,
partner with engineering and marketing teams as you both plan and implement new
analytics tools, measure results, and automate reporting from the top of the
funnel to business-driven goals and outcomes.
We’re also looking for an individual with experience deploying and
using standard analytics services such as Google 360 Analytics Suite or Adobe
Analytics for attribution, conversion tracking and site optimization. Prior experience
building and deploying scaled analytics platforms within enterprise web and
mobile apps is required. Bonus points for individuals with specific experience
implementing A/B testing and/or SEO on large scale web properties. The ideal
candidate would also have experience using statistical tools such as R, Python,
or SAS to analyze data and the ability to develop business-specific models via
regression and/or machine learning.
candidate will be an expert problem solver with experience in stakeholder
communications, interpersonal negotiation, managing complex projects and
dealing with ambiguity.
Works with interdisciplinary teams and across functional
departments, including engineering, design, marketing and finance teams – to
carry out strategic plan for assigned product(s) or domain(s)
Produces deliverables that tell concise business stories – using
data-driven, evidence-based, and human-centered arguments
Builds buy-in for the product or company from both external and internal
Serves as point-person between stakeholders and organizations, and
liaison between Enterprises and external entities
Engages with Subject Matter Experts for in-depth evaluation
(clinical, scientific, business, design, etc.)
Presents investment and product development recommendations to
Communicates activities, statuses, issues, and
accomplishments to management and partners as needed
Performs special projects and other duties as assigned
Performs all above in accordance with
- Bachelor’s Degree
degree, MBA, MS or PhD preferred
5+ years professional experience, direct
written and oral communication skills
fluency with agile/lean methods
software expertise, developing web products and technologies
of health care IT industry
organizational and analytical skills with strong technical abilities
- Shows working knowledge across
multiple functional areas such as product management, engineering, design,
and market research – but also exhibits depth in a relevant discipline.
E.g., T-shaped individuals
Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities