Human-centered design and research is core to the work and ethos of UPMC Enterprises. Product Designers work to develop de novo while embedded on product teams. They are responsible for the full product design lifecycle, from concept to launch. Product Designers are creative, thoughtful individuals with a strong aptitude for making, prototyping and producing best-in-class experiences, improving workflows and paying attention to fine-tuned details. They showcase a broad range of skills but have depth of knowledge in disciplines like participatory/usability research, interaction/visual design, and coding. Product Designers share a passion for honing technology to serve users first and foremost. Design Strategist support the organization's acceleration activities, involving the identification of opportunities that typically emerge upstream of today's current health care landscape. Design Strategists support innovation and commercialization through focused, rapid efforts to describe, shape, interpret, prototype and evaluate nascent product, company or partnership ideas. Ultimately, the methods they employ which may include ethnographic research, subject matter interviews, and workshop facilitation surface shared understanding, inform investment strategy, and bring a vision into focus that addresses the needs of users and customers alongside business and technical requirements. Given the dynamic nature of the work at UPMC Enterprises, responsibilities of an individual Designer may not fall squarely within de novo or acceleration roles and may intertwine and fluctuate between these areas.
Bachelor�s degree in Human Centered Design (HCD) or related field (i.e., Human Computer Interaction, Industrial Design, Communication/Graphic Design, Cognitive Psychology, Interaction Design, Human Factors, etc.) required or comparable degree and/or experience Advanced degree preferred Masters Degree, industry experience in traditional or emerging design disciplines 3-5 years of professional experience Significant experience framing project goals and timelines in the face of uncertainty, including a demonstrated comfort level working with unfamiliar domains, delicate topics and complex problems Understands and applies detailed HCD principles and processes, including a detailed understanding of qualitative and quantitative research, analysis, and synthesis methods Can complete advanced HCD deliverables in several of the following specialty areas (ethnographic or contextual research, concept generation, prototyping, usability study, information architecture, interaction design, etc.) Is visually and verbally articulate; including the ability to lead interactive group development sessions Understands and applies UPMC/TDC values and code of conduct. Interacts with others in an open, honest, collaborative, and reliable manner
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UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities