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Quality Assurance Analyst AP - Pensiamo

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Corporate Accounts Payable provides services to all integrated facilities and supports the following Accounts Payable functions: Vendor Management, Invoice Entry and Approval, Disbursements, Credit Management, Travel and Business Expense, Physician CME, Participant Payment Programs, Vendor Inquiries and provides direction on the appropriate Procure to Pay pathways. Corporate Accounts Payable works under the direction of Supply Chain Management. The Quality Assurance Analyst-Accounts Payable has the responsibility to be the single point of contact for inquires relating to Accounts Payable functions from internal and external customers. The individual will support and assist with development and implementation of Supply Chain initiatives that reduce operational cost and improve service levels. They will focus on the remediation of operational procure to pay process gaps by determining root cause and implementing corrective actions. The Quality Assurance Analyst must collaborate effectively while managing multiple tasks, tight deadlines, and high pressure situations.


  • Complete and ensure compliance to SOX testing and SOX compliance
  • Develop, review, and maintain procedure documents
  • Manage credit transactions and ensure timely deduction or refund
  • Manage various AP key control reports (duplicate invoice reports, unpaid transactions, outstanding checks, etc)
  • Participate on cross functional teams (internal and external) to support business objectives
  • Perform a routine review of vendor master records and process updates to existing vendor records (address changes, payment terms, etc)
  • Performs related responsibilities as required/assigned
  • Process residual invoices, recurring vouchers and voucher corrections according to standard operating procedures
  • Provide training and support on AP policies & procedures, AP technology, and customer procure to pay channels
  • Respect and maintain the confidentiality of all patient, physician, and hospital related information.
  • Review and resolve invoice exceptions (invoices that fail processing) and support the resolution of transactions appearing on vendor statements/statement of account
  • Review monthly open receipt accrual to determine effective root cause and resolution
  • Support vendor and customer inquiries regarding invoice, payment, and transaction status


College Degree in Business or Technical field and 3 years previous purchasing/AP experience or High School Diploma and 5 years previous purchasing/AP experience Need to demonstrate strong organization and communication skills, ability to provide exceptional customer support, ability to execute complex analytics in support of problem resolution, and be a self-starter and work well as a member of a team Demonstrated in-depth knowledge of Procure-to-Pay processes Working knowledge of PeopleSoft or similar ERP is preferred Working knowledge of Microsoft Office is preferred

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Location: Pittsburgh, PA, United States
Job ID: 631132

UPMC is an equal opportunity employer.
Minority / Females / Veterans / Individuals with Disabilities